1Use of the Site

• You are at least 18 years of age, or accessing under parental supervision
• You will not use the Site for any fraudulent or illegal purpose
• You will not violate any local, national, or international laws or regulations

2Products and Orders

We sell anime collectible figures and merchandise for personal use or resale. All products are subject to availability. We reserve the right to limit quantities, refuse orders, or cancel items at our discretion.

3Pricing and Errors

We do our best to ensure all product information is accurate, but errors may occasionally occur. We reserve the right to correct errors and cancel orders if necessary. You will be notified promptly if this affects your order.

4Shipping and Delivery

Shipping timelines are estimates and may vary due to carrier delays, customs, or unforeseen issues. We are not liable for delays once a package has been handed to the carrier. A tracking number will be provided when available.

5Returns and Cancellations

All sales are final unless an item is defective, damaged in transit, or incorrect. Contact us at info@mandorama.com within 7 days of delivery with clear photo evidence for eligible claims.

See our full Returns & Refunds Policy for details.

6Intellectual Property

All content on this Site — logos, product images, design, text, and trademarks — is the property of Mandorama or its suppliers, protected by international copyright and trademark laws. You may not copy, reproduce, or distribute any content without our express written permission.

7User Content and Reviews

If you submit content such as reviews or comments, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and publish it. You agree not to post anything illegal, defamatory, or abusive.

8Disclaimer and Limitation of Liability

The Site and all content are provided "as is" without warranties of any kind. To the fullest extent permitted by law, Mandorama is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Site, product listing errors, or shipping delays.

9Indemnification

You agree to indemnify, defend, and hold harmless Mandorama, its directors, employees, and affiliates from any claim, liability, or expense arising from your use of the Site, breach of these Terms, or violation of any third-party rights.

10Governing Law

These Terms are governed by the laws of Japan. If any part of these Terms is deemed invalid, the remaining provisions remain in full force.

11Changes to Terms

We may update these Terms at any time. Your continued use of the Site constitutes acceptance of any changes.